mySoC-apps


Back to Main

 

Browse FAQ Topics

 

 

For Students


TEP
How long will it takes for my TEP to be approved?
It will take around 3 to 10 weeks of processing time from MOM after all the documents have been submitted to Office of Human Resource.
Can I extend my TEP?
No, you cannot extend your TEP. The only way is to cancel the current TEP and reapply for the new duration you wish to extend to. Please note that you are not allowed to work and no payment will be given during the period when the TEP has been cancelled.

 

Monthly allowance/Stipend
When can I receive my stipend?
You should be able to receive it middle of the month for the previous month's stipend. Kindly note that first month's payment will normally be delayed due to various reasons such as bank account details not ready, combination of first and second month's payment, etc.
Can I use an overseas bank account for my stipend?
Yes, you can. Please ensure that your overseas bank account is able to accept Singapore Dollars.
Can I get my stipend via cheque?
No, stipend can only be credited to either a Singapore or overseas bank account. Please note that should there be any foreign currencies bank charges, students will have to bear the cost.

 

Travel Claims
What are the things I need to prepare before my travel?
A quotation from our travel management company for the upcoming trip is required. Please write in to enquire. You may then purchase a ticket form any 3rd party agency. The lower amount will be reimbursed.
What documents do I need to submit for my travel reimbursement?
Please attach the invitation letter followed by all receipts/invoices that you wish to claim, after every receipt/invoice, a redacted bank statement is required. Please collate it into one PDF. Kindly provide your student number if you are a NUS student.
What are the expenses that are non-claimable?
Accomodation booked with Airbnb, meals, extra baggage, insurance, flight seat selection are some common non-claimable expenses. Some other expenses may also be non-claimable, please write in to enquire and it will also subject to Professor's approval.
How long can I expect to receive my reimbursement?
Once reimbursement is submitted to finance, it should be credited to your account in 3 weeks' time.

 

Non-travel Claims
What documents do I need to submit for my reimbursement?
Please provide all receipts/invoices that you wish to claim and attach the redacted bank statement. Please collate it into one PDF.
I am claiming for some reimbursement, when can I receive the payment?
After the documents have been submitted to Office of Finance by the service associates, the transaction will take up to 2 weeks for local bank and up to 3 weeks for overseas bank.

 

For Visitors

What documents do I need to submit for my travel reimbursement?
Please inform the admin staff who is assisting with your onboarding the bank account you wish to use. Please attach the invitation letter followed by all receipts/invoices that you wish to claim, after every receipt/invoice, a redacted bank statement is required. Please collate it into one PDF.
What do I need to do when my visit is coming to an end?
Please return the temp card and room keys (if have) to Buildfac (COM1 #01-01). For visiting students who loan PC, please return the PC to technical services.